Tracking Your Order
How It Works
- Orders ship via common carrier once complete
- Carrier contacts you to schedule delivery
- You coordinate final details directly with the carrier
Your Responsibilities
- Provide delivery info (address, contact) promptly
- Be available for scheduled delivery
- Coordinate with carrier for liftgate scheduling
Important
- Info delays cause delivery delays
- Unavailability may result in carrier fees
- Undeliverable orders may be recalled; re-ship charges apply
Contact sales@floorsbysteller.com or 1-800-955-7671.